Q & A
Is there a warranty for your machines?
There will be one year of warranty for our new machines in Taiwan, please provide the serial number of your machine when there is problem with your machine.
Is there aftersales service for your machine?
We will also provide chargeable maintenance service after warranty runs out, we will charge the cost of machine parts and repairment.
How to process when machines have problems?
Domestic Customers: call 886-49-2318335 for help.Foreign Customers: Take video and photo and send to us for help.
Are your machines durable if I want to use for my tea shop?
DASIN machines are all designed and made in Taiwan, which have high durability.
How to make an order?
We will start to prepare machines after we get deposit or full payment, we only accept bank transfer and cash payment.Domestic Customers: Using express company to send out machines under 40 kg. Transportation fee for large-size machines will be quoted and shipping date will be communicated.Foreign Customers: Estimated shipping fee will be quoted according to the machine model, quantity and detailed shipping address.Bank Information: Bank: CHANG HWA COMMERCIAL BANK H.O. BUSINESS DEPARTMENT Band Address: NO. 38 SEC 2, TSU-YU. TAICHUNG TAIWAN R.O.C. Account Name: DASIN MACHINERY CO., LTD Account NO: 5901-86-005362-00 SWIFT Code: CCBCTWTP220Please provide transfer slip after making the payment.